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When is my payment due?

Can I change the monthly payment amount?

  1. New Applicants:
    As you complete your enrollment, you have the option to increase your monthly payment amount to accelerate the time-frame to complete the program. Once you complete your enrollment, you have the option to increase your monthly payments. Keep in mind you will not be able to lower this payment once it has been submitted to your creditors. If you feel you may need to lower this payment at any time during the debt management program, we recommend you wait until after you have made your third payment through the program. You will then be able to lower the payment if necessary at a later date.

  2. Existing Clients:
    If you are currently enrolled in a debt management program, you can add new unsecured debt to the program by accessing your account through the MEMBER LOG-IN link. Select Increase Creditor Payments under the PAYMENT band on the left of the screen. You will be able to change your Program Payment Amount or your Next Payment Amount. The "Next Payment Amount" reflects the amount each creditor will receive when your next EasyPay debit occurs. The "Program Payment Amount" reflects the amount a creditor receives each month.
To change your program payment amount:
  1. Enter the amount you wish to increase your payment
  2. Click SUBMIT
To only change your next payment amount:
  1. Enter the amount you wish to increase your payment
  2. Check the box to apply this change to only your next payment
  3. Click SUBMIT
*Note: This feature can be used if you wish to make an extra payment one time only or to make a final payment to a creditor. If you increase your next payment amount to pay a creditor in full, you will need to notify us that this is the final payment.

Changes to your payment amount must take place at least 3 business days prior to due date.

If you have increased your monthly payment amount and you want to change it back to the original amount, contact us through the HELP CENTER link on our website. Choose E-mail Us, Request a Call, or Phone Us and submit your request.

*Note: The REQUEST A CALL option requires a second phone line or direct connection to the Internet.

Please be advised you cannot decrease payments online.

When is my payment due?

When you enroll in a debt management program, you can pick the payment date that is best for you! You may choose any day from the 1st to the 28th of every month. You must choose a payment date within 30 days of enrollment for your first payment date.

No loan requires
Make & Save Offer

Make your monthly payment on time and we'll automatically enter you in our monthly drawing where you could win your next month's payment – up to $500!

Make your payments on time three months in a row and we'll enter you in our quarterly drawing for a chance to have your debt paid off - up to $5,000!
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One Regular Payment
NO Monthly Fees
NO Setup Cost
NO Pressure
NO Obligation
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