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How to stop Spam Emails

Do you receive lots of junk email messages from people you don't know? It's no surprise if you do. As more people use email, marketers are increasingly using email messages to pitch their products and services. Some consumers find unsolicited commercial email - also known as "spam" - annoying and time consuming; others have lost money to bogus offers that arrived in their email in-box.

This website has information about the Federal Trade Commission's recent law enforcement actions against deceptive commercial email and spammers' responsibilities under the CAN-SPAM law. In the "For Consumers" section, you'll find tips on how to reduce the amount of spam email in your in-box.

If you get spam email that you think is deceptive, forward it to spam@uce.gov. The FTC uses the spam stored in this database to pursue law enforcement actions against people who send deceptive email.

Spamgurat tools & tips


For Consumers



Limiting Spam

Ready to Pop Your Top Over "Pop Up Spam"? Here's How to Make it Stop  [HTML version]
Here's How to Make it Stop Informs home computer users about how to stop Microsoft Windows Messenger pop up spam.

You've Got Spam: How to "Can" Unwanted Emails  [HTML version]
Provides tips to help reduce the amount of spam you receive.

Putting a Lid on Deceptive Spam  [HTML version]
Consumer Features Article

Spam Scams

OnGuard Online: Spam Scams
Spam Scam Slam - Test your knowledge with this quiz (Requires Flash)
These links will take you from the FTC's website to OnGuardOnline.gov. OnGuard Online is a partnership between the FTC, other federal agencies, and the technology industry.

After a Disaster: Spam May Scam  [HTML version]
Important information about spam scams consumers may encounter when trying to help victims of Hurricane Katrina

How Not to Get Hooked by a 'Phishing' Scam  [HTML version]
Offers tips on how to avoid falling victim to a new type of spam scam in which consumers are deceived into handing over personal financial information.

Who's Spamming Who? Could it Be You?  [HTML version]
Informs home computer users that their computers may be used - without their knowledge - to send spam.

The "Nigerian" Scam: Costly Compassion  [HTML version]
Explains how the scam works — Supposed Nigerians politely promise big profits in exchange for help moving large sums of money out of their country — and what to do if you get an offer.

The Secrets of Mystery Shopping Revealed [HTML version]
Prospective mystery shoppers are targeted by illegitimate companies claiming resources for becoming a mystery shopper, selling false certification and charging for services that can otherwise be sought for free.

FTC's Chain Emails Website
Offers information about the FTC’s recent law enforcement actions against chain emailers and advice on how to handle chain email.

What's In Your In-box?  [HTML version]
Gives tips for limiting the amount of unsolicited commercial email you receive and provides guidance on reporting that spam.

How to Be the Class ‘Value-dictorian’  [HTML version]
Alerts students and recent graduates to important consumer protection tips.

Protecting Your Personal Information

Detect, Protect, Dis-infect: Consumers Online Face Wide Choices in Security Products [HTML version]
Explains differences in online security products – intrusion detection systems, firewalls and anti-virus software.

Email Address Harvesting: How Spammers Reap What You Sow  [HTML version]
Explains ways computer users can minimize the amount of spam they receive.

Is Someone "Phishing" for Your Information?  [HTML version]
Cautions consumers about emails that claim to be from government agencies in an attempt to steal personal information.


For Business



The CAN-SPAM Act

The CAN-SPAM Act: Requirements for Commercial Emailers  [PDF version]

Securing Your Server

Operation Secure Your Server
Click here for information on securing your email server.

Securing Your Server — Shut the Door on Spam  [PDF version]

Honoring Unsubscribe Claims

"Remove Me" Responses and Responsibilities: Email Marketers Must Honor "Unsubscribe" Claims  [PDF version]

SPAM Rules & Acts



Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 (CAN-SPAM Act)
Public Law 108—187: http://frwebgate.access.gpo.gov/cgi-bin/getdoc.cgi?dbname=108_cong_public_laws
&docid=f:publ187.108.pdf


Definitions, Implementation, and Reporting Requirements Under the CAN-SPAM Act

(May 12, 2005)
Notice of Proposed Rulemaking and Request for Public Comment
Press release: http://www.ftc.gov/opa/2005/05/canspamfrn.htm
Federal Register Notice: http://www.ftc.gov/os/2005/05/05canspamregformfrn.pdf
Public Comments: http://www.ftc.gov/os/comments/canspam3/index.htm

(January 12, 2005)
Final Rule
Press release: http://www.ftc.gov/opa/2005/01/primarypurp.htm
Federal Register Notice: http://www.ftc.gov/os/2005/01/050112canspamfrn.pdf

(August 11, 2004)
Notice of Proposed Rulemaking and Request for Public Comment
Press release: http://www.ftc.gov/opa/2004/08/canspamfrn.htm
Federal Register Notice: http://www.ftc.gov/os/2004/08/canspamfrn.pdf
Public Comments: http://www.ftc.gov/os/comments/canspam2/index.htm

(April 7, 2004)
Federal Register Notice Extending Time To File Comments Until April 20, 2004
Press release: http://www.ftc.gov/opa/2004/04/canspam.htm
Federal Register Notice: http://www.ftc.gov/os/2004/04/040407canspamfrn.pdf

(March 11, 2004)
Privacy Impact Assesment for the Electronic Public Comment System http://www.ftc.gov/os/2004/03/piapublic.pdf
Appendices:
FTC Privacy Policy: http://www.ftc.gov/ftc/privacy.htm
Regulations.gov Privacy Notice: http://www.regulations.gov/privacy_and_use.cfm

(March 10, 2004)
Advance Notice of Proposed Rulemaking and Request for Public Comment
Press release: http://www.ftc.gov/opa/2004/03/canspam.htm
Federal Register Notice: http://www.ftc.gov/os/2004/03/040309canspamfrn.pdf
Public Comments: http://www.ftc.gov/os/comments/canspam/index.htm



Label for Email Messages Containing Sexually Oriented Material

(April 13, 2004)
Final Rule
Press release: http://www.ftc.gov/opa/2004/04/adultlabel.htm
Federal Register Notice - http://www.ftc.gov/os/2004/04/040413adultemailfinalrule.pdf

(January 28, 2004)
Notice of Proposed Rulemaking
Press release: http://www.ftc.gov/opa/2004/01/adult.htm
Federal Register Notice - http://www.ftc.gov/os/2004/01/canspamfrn.pdf
Public Comments: http://www.ftc.gov/os/comments/adultemaillabeling/index.html


(February 23, 2004)
Request for Information Regarding Plan for Establishing a National Do Not E-mail Registry  [PDF]
Press release: http://www.ftc.gov/opa/2004/02/dnem.htm



Other SPAM Resources



Internet Education Foundation Spam Tips
http://spam.getnetwise.org

Federal Communications Commission
http://www.fcc.gov/cgb/consumerfacts/canspam.html

OnGuard Online: A partnership between the FTC, other federal agencies, and the technology industry
http://onguardonline.gov


Federal Trade Commission - "Break the Chain" Homepage
http://www.ftc.gov/chainmail

Organisation for Economic Co-operation and Development - Work on Spam
http://www.oecd.org/sti/spam

Alaska Attorney General
http://www.law.state.ak.us/consumer/index.html

Alaska State Troopers
http://www.dps.state.ak.us/ast/cib/Index.htm

Alberta Government Services
http://www3.gov.ab.ca/gs/services/consumer/

British Columbia Securities Commission
http://www.bcsc.bc.ca/news/default.asp

British Columbia Solicitor General
http://www.pssg.gov.bc.ca/consumers/indexa.htm

Canada's Competition Bureau
http://competition.ic.gc.ca

Canada's Electronic Commerce Branch
English
French

Idaho Attorney General
http://www2.state.id.us/ag/

Montana Department of Administration
http://www.state.mt.us/doa/consumerProtection/index.htm

Norwegian Post and Telecommunication Authority
http://www.npt.no/pt_internet/tjenester/internett/internett_og_sikkerhet_index.html

Oregon Department of Justice
http://www.doj.state.or.us/FinFraud/welcome3.htm

United Kingdom's Department of Trade and Industry
http://www.dti.gov.uk/industries/ecommunications/directive_on_privacy_electronic_
communications_200258ec.html#consult


Washington Attorney General
http://www.atg.wa.gov/

Washington State Department of Financial Institutions
http://www.dfi.wa.gov/

Wyoming Attorney General
http://attorneygeneral.state.wy.us/consumer.htm



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