How to close Account with you

What happens if I withdraw from the debt management program?

Your debt management program is a voluntary program involving not only you, but also your creditors and your credit counseling agency. If you drop out of the program, you lose all of the advantages the program provides including a single monthly payment, lowering your total monthly payments, lowering or possibly eliminating interest, and avoiding harassing collection calls – not to mention your credit may deteriorate without the help of our debt management program.

How do I close my account?

To cancel your account, please follow these steps:

1. Click MEMBER LOG-IN or visit the My Account section and follow the log-in instructions.
2. Visit the Help Center, and choose E-MAIL US
3. Choose "I am ready to close my Debt Management Account" as your subject line.
4. In the body of the e-mail, request that the account be closed. Please make your request at least 2 business days prior to the next payment due date to ensure your account is not debited.
5. Please fax us a signed letter requesting a cancellation. (The letter actually closes the account.)

1. Apply late fees
2. Resume collection activities
3. Raise your APR.